HubSpot CRM Software Review (2021)

HubSpot CRM is completely free to use. It is available for free forever, so you can try itsEverything at your fingertips powerful CRM features without spending a lot or breaking the bank. In my Hubspot CRM software review, I will be looking at all the reasons that you should try out this amazing software.

This CRM software is the perfect tool to dramatically improve customer and marketing relations. Thus it also offers a wide range of sales and marketing features.

You can enable your sales team to smash sales records without having to pay anything. Therefore, take a look at its features. HubSpot will help you decide if it is the right solution for your company or not. It is a CRM tool that’s easy to use and navigate.

Is HubSpot CRM Right for You?

HubSpot is the perfect CRM software for customer relationships. It allows businesses to organize leads so that they can promote and close more sales deals.

This software could be a great choice for small businesses, sales teams, and marketing professionals. It has everything you need to create a beautiful interface and centralize your lead flow.

HubSpot CRM is compatible with many marketing apps. Hence, this makes it ideal for small businesses. It can be used to assist with content marketing, direct selling, and marketing automation.

HubSpot CRM Features

This CRM tool is more than just a way to organize and manage leads. HubSpot is a full-stack suite that lets you manage leads, create forms, automate marketing, and sync with your team.

It provides an all-in-one marketing solution that includes a CRM and a free core. HubSpot also offers a wide range of marketing resources and training.

It offers free training, courses, and a great collection of marketing books. Therefore, they are a leading content marketing company.

What about HubSpot’s CRM tools? Let’s look at the marketing tools available to HubSpot CRM users and customers.

Beautiful Pipeline Dashboard

Perhaps you would like to allow your sales team to work together effectively, without having to use seven different logins and services?

HubSpot is a great choice if you are able to relate to the frustration of having to collaborate on a complete marketing stack. The CRM Dashboard gives you all the details about your sales funnel, in real-time, with an easy-to-use dashboard.

The dashboard is easy to read and brightens up when opened. This feature will make it easy for your entire sales team to know the status of any lead and what to do next.

HubSpot CRM’s Best Dashboard Features:

  • You and your sales team will always have the most current status of every lead.
  • The entire team will be able to see a snapshot of your lead flow through a beautifully designed, easy-to-read dashboard.
  • Track your deal flow by performance to see if your sales are increasing or decreasing.
  • You can easily sort the dashboard to quickly extract any trend or dataset you need.

Logging Simple Activities The dashboard of controls

It can be embarrassing to contact leads in a rushed fashion or with duplicate information. As it will make your entire team look confused and lead to doubting your abilities.

This is the benefit of HubSpot’s logging tools that can be used across multiple platforms. Your team and you always know the status of each lead.

HubSpot CRM’s Top Activity Logging Features:

  • A dashboard that is easy to understand allows you to quickly see the status of any lead.
  • HubSpot automatically tracks interactions, so you are always up-to-date on the status.
  • Outlook and Gmail can be easily synchronized and you can capture each interaction securely and confidently.

Chat in Real-Time

Live chat is a great way to improve the perception of your brand among your customers and audience.

You can answer any questions your clients, customers, or website visitors may have in real-time. This way you don’t lose any leads if they are interested in your services.

If you are able to play your cards well and provide friendly support, you can transform a warm lead into an attractive prospect.

HubSpot CRM’s Top Real-Time Chat Features

It’s easy to install, so you can quickly offer amazing support and build stronger relationships with your clients and customers. But integration allows you to receive leads, send automated messages, collect email addresses, and ask questions.

No matter where your clients are in the lead flow or which messaging channel they use, you can manage your team’s messages. It provides a universal email address so that your team can quickly respond to client inquiries.

Sales FeaturesWays to stay in contact

HubSpot makes it super simple to keep track of critical communications with leads.

Therefore, CRM’s best feature is its ability to combine CRM with different sales and marketing tools.

You can book more meetings and place calls with your CRM using different tools. These tools will enrich your sales and marketing efforts.

Perhaps you would like to automate email sequences in order to nurture leads and convert them into hot prospects. Or your CRM dashboard doesn’t allow you to quickly call your leads.

These powerful sales features are available with no technical difficulties, thanks to the HubSpot suite!

HubSpot CRM’s Top-Selling Features:

You can easily create email templates and keep track of them so that you know which ideas are successful and which fail.

Instant notifications are sent to your leads as soon as they open your email or download attachments.

You have automated enrichment of your lead metadata using details from the extensive HubSpot database with over 20,000,000 businesses.

Place calls and log records right from your CRM dashboard. You can easily sync your availability and share it with clients, customers, or leads.

How HubSpot CRM Can Help Your Business

HubSpot CRM tools offer a number of benefits, including the fact that you can try them for free. You can import your leads quickly and easily without spending a penny.

HubSpot CRM is easy to use. It is possible to get started even if you have not studied marketing or computer science over the past decade.

No matter how technical your sales team or you are, you can confidently navigate your lead dashboard. It’s easy to follow up with leads at every stage of the sales funnel and marketing process.

HubSpot CRM also offers a wide range of marketing add-ons.

Workflow Screen

HubSpot’s workflow automation system is unmatched. It has a variety of marketing tools that can be used to help you increase your sales, marketing, and content marketing efforts.

It is a simple CRM that allows you to create popup forms, email templates, and easy-to-use CRMs.

HubSpot CRM PricingHubspot CRM Pricing

HubSpot’s best feature is its “free forever” plan. It promises that its platform will be free forever. There is no need to worry about out-of-hand costs.

This software is worth a look if you like the idea of supercharging sales without having to dip into your carefully guarded marketing budget.

HubSpot must make money. It does this by offering premium upgrades to its CRM core. Let’s take an in-depth look at its premium add-ons.

Marketing Hub

The Marketing Hub Starter plan costs $45/month, billed at $540 yearly. Next, the Professional plan costs $800/month, billed at $9,600 yearly, while the Enterprise plan costs $3,200/month, billed at $38,400 yearly.

The Marketing hub feature provides advanced features that will help you turn leads into paying customers. Highlights include popup forms and A/B testing.

Sales Hub

The Sales Hub Starter plan costs $45/month, billed at $540 yearly. Next, the Professional plan costs $450/month, billed at $5,400 yearly, while the Enterprise plan costs $1,200/month, billed at $14,400 yearly.

The sales hub feature includes advanced email marketing and deal stage automation. Call transcription is also available.

Service Hub

The Service Hub Starter plan costs $45/month, billed at $540 yearly. Next, the Professional plan costs $360/month, billed at $4,320 yearly, while the Enterprise plan costs $1,200/month, billed at $14,400 yearly.

The Service hub is perfect if you are looking to provide top-notch customer and client support. Advanced features include canned messages, ticketing reports, and custom reporting.

HubSpot CMS

The CMS Hub Starter plan costs $23/month, billed at $270 yearly. Next, the Professional plan costs $360/month, billed at $4,320 yearly, while the Enterprise plan costs $1,200/month, billed at $14,400 yearly.

HubSpot CMS Hub can manage your entire website presence quickly if needed. You can explore this hub to create beautiful-looking websites, blogs, landing pages, and split-test everything with its suite of marketing tools.

Operations Hub

The Operations Hub Free Tools plan allows you to sync data between the HubSpot CRM software and hundreds of 3rd-party apps without spending a dime.

It includes features such as:

  • Historical sync
  • Data sync
  • App Marketplace integrations
  • Default field mappings
  • Companies
  • Contact management
  • Tasks & activities
  • Deals
  • Custom properties
  • Company insights
  • Email reply tracking
  • Email health reporting
  • Marketing events object

The Starter plan costs $45/month, billed at $540 yearly. Next, the Professional plan costs $720/month, billed at $8,640 yearly. This pricing plan does not include the Enterprise features.

It includes all you ever need to automate business processes, clean and sync client data, and connect all your 3rd-party apps in one place.

This plan helps in building custom reports:

  • Company and deal scoring
  • Estimated properties
  • Standard contact scoring
  • Custom reporting.

How Easy Is It to Get Started with HubSpot CRM?

It doesn’t really matter if your business has a lot of leads or tickets, or if it’s just you.

Do not be concerned about duplicates or messy data. HubSpot will de-duplicate any data you import so that your content is ready to go right away.

It is easy to import your data into HubSpot if you have a list of leads, tickets, and deals. If you have specific needs, you can upload your data and use the HubSpot API.

Pros and Cons of HubSpot CRM

Pros:

  • It is easy to use the blogging tool. Simply enter your text, follow the SEO instructions, and you’re done!
  • It helps to optimize blog posts in minutes.
  • HubSpot makes it easy to create conversion paths. There are many templates, but you can also customize them and build thank-you emails, forms, landing pages, and other pages. Once they’re all connected, you can convert leads!

Cons:

  • There could be some improvements to the social publishing tool. The library function is missing.
  • Updates cannot be reused in a custom posting schedule. They are only scheduled to be used once and will not be repeated.

Conclusion: HubSpot is Much More Than aAll the tools you need to run your business Software Tool

You don’t have the ability to do it all alone. The award-winning service and client support teams will provide detailed answers to all your questions and help you get the hang of inbound marketing.

They’ll also make sure that you get the most from your tools. You won’t feel alone with all this, as they also provide detailed help documentation, educational materials, and training programs.

Most Frequently Asked Questions:

What is HubSpot CRM?

HubSpot CRM can be used to assist your marketing team in managing, following up, organizing, and closing leads. It is a great free tool that you can use to create a custom CRM.

How much does HubSpot CRM cost?

How does $0.00 per month sound to you? HubSpot CRM offers a “free forever” plan. Although it’s difficult to believe, HubSpot CRM offers a wide range of features at no cost.

This tool can scale and grow with your business. You can explore its advanced marketing add-ons if you need more robust marketing and sales capabilities.

What are the greatest benefits of HubSpot CRM?

HubSpot’s most important benefit is its freedom and empowerment for your sales and marketing team. It could be the perfect CRM solution if you are looking to motivate your sales and marketing team.

HubSpot CRM offers a simple and beautiful dashboard that allows you to track leads, sales, and performance from a single hub. All members of your team are kept up-to-date in real-time.

Do you find it annoying to have to switch between tabs on your browser or search for the latest Microsoft Excel sheet that contains up-to-date leads information? Worse, you may find that your data is out of date. HubSpot provides organization and peace of mind, which is a huge benefit.

Is HubSpot CRM a good value?

HubSpot CRM is completely free and open to anyone, so it is worth the time and investment.

HubSpot’s free features are not enough to make you happy. You can still get a lot of value for what you pay.

Automating marketing, sales, and lead generation can be done without having to break your neck or jumble a few marketing tools.

Is HubSpot CRM compatible with Mailchimp?

Mailchimp is a great tool for collecting leads and you already love it. HubSpot integrates easily with Mailchimp, so you can gather leads and sync them with Mailchimp.

You can’t really go wrong by trying Hubspot to take control of your leads and your team.

I hope this has helped you in your research, please leave a comment, or a like and share as this will help me in bringing you more articles for your success.

Thanks for visiting.

LILY

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6 thoughts on “HubSpot CRM Software Review (2021)”

  1. Thanks for your review of Hubspot CRM here. This is a platform that i have never heard of before but I think I am going to have to give it a try. I like the fact that it has a Freemium version that you can use to try it out without the risk of spending a fortune on something that you dont even know works or not. Here goes.

    1. Hubspot is great fun to use and I think you will enjoy the features even more because of the free tryout too. Enjoy and let me know how it works for you.

  2. Customer Relationship Management is not an option, it’s a need. In my experience, when a business neglects this area, their business is doomed for failure. I have been searching for good options to cover this need. And your post on HubSpot has made me realize that this is an option I should present to my partner. Thank you very much!

    1. You are welcome, Paolo. It certainly is an area that we need to stay on top of. Hubspot is an excellent software package to manage customer relationships and contact.

  3. Hi, great review of Hubspot here, I have implemented several CRM systems over the years and have heard good things about this CRM but have not had first hand experience of it personally . I’m sure like most when these things are out of the box there is a lot of customisation required which is where the free plan ends and they make their money 💰 thanks for the read and I have found this very useful.

    1. Great to hear that you have had some experience with CRM systems, Dan. They are an integral part of building from a small business to a large one and maintaining control. I’m pleased that you found lots of good information to help you decide.

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